Frequently Asked Questions
Your guide to clean beauty and natural skincare.
Are your products truly natural and organic?
Yes, all our products are formulated with high-quality, plant-based ingredients and are certified organic by leading global standards to ensure maximum purity and efficacy.
Do you test your skincare products on animals?
Absolutely not. Green People is a strictly cruelty-free brand. None of our products or individual ingredients are tested on animals at any stage of development.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your beauty essentials sooner.
What is your return policy if I have a skin reaction?
We offer a 30-day satisfaction guarantee. If a product doesn't suit your skin type, please contact our support team for a full refund or an exchange for a more suitable formula.
Are your packaging materials eco-friendly?
Sustainability is at our core. We use recyclable glass, BPA-free recycled plastics, and biodegradable shipping materials to minimize our environmental footprint.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna and Afterpay.